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AI PRODUCT DEVELOPMENT & ENGINEERING

AI products built to work in the real world.

We design, build and run AI-powered products, from assistants and document search to automation and analytics. Every solution is grounded in your data, tested for quality and ready for production use.

Share your idea and we will help you decide whether AI is the right fit.

Sample conversation

User Question

What does the returns policy say about damaged items?

Sources3 Indexed
Returns policy
Support handbook
FAQ articles
Grounded in your documentsGrounded citation

Damaged items can be returned or replaced. Customers should include photos of the damage when they contact support.

Sources:Returns policy, section 3Support handbook, page 12

Illustrative example. Not a live assistant.

Interactive Demonstrator

See an AI example in action

Pick a scenario and run a sample to see how an AI feature turns input into a useful, reviewable result.

What does the returns policy say about damaged items?
Pipeline Execution Status
Ready to run
1Searching your documents
2Reading relevant sections
3Writing a grounded answer
Grounded Answer(Verified sample)

Damaged items can be returned or replaced. Customers should include photos of the damage when they contact support.

Sources:Returns policy, section 3Support handbook, page 12
Note: Answers link back to their sources so people can check them.

Illustrative example with scripted output. This is not a live AI model.

ENGINEERING CAPABILITIES

What we build

We engineer production AI features across assistance, automation, analysis and system integration.

Assist

AI assistants and chatbots

Conversational assistants for customers and teams, connected to your knowledge and tools.
OpenAI / GeminiLangChainFastAPI
Assist

Document search and Q&A

Search and answer questions across your documents, with links back to the source.
PGVectorPineconePython
Automate

Workflow automation

Automate repetitive, text-heavy tasks such as triage, drafting and routing, with people kept in the loop.
LangChainPythonKafka
Automate

Data extraction and classification

Turn emails, forms and documents into structured data.
PostgreSQLFastAPIPython
Analyse

Predictive models and analytics

Models that forecast, score or flag patterns in your business data.
PythonPostgreSQLKafka
Integrate

AI features in existing products

Add AI capabilities to your current web or mobile product through clean APIs.
PythonFastAPIPostgreSQL
SYSTEM FLOW ARCHITECTURE

How an AI system fits together

A decoupled, verifiable flow spanning data preparation, model retrieval and product presentation.

Interactive System Flow

Step 1: Collect, clean and index your data

Lane: Data Layer

1 / 6
Improve
Node 1 of 6 Details• Data Infrastructure

Collect, clean and index your data

Your documents and data are collected, cleaned and indexed so they can be searched.

PRODUCTION SAFEGUARDS

Production-ready from the start

Reliable AI engineering requires disciplined testing, access control, and continuous oversight.

💡 Our Guarantee: No AI system is perfect. We design products so results can be checked, corrected and improved.

DEVELOPMENT JOURNEY

From idea to production

A practical five-stage engineering cadence that validates value before scaling infrastructure.

01Discover

Discover

Define the problem, the data you have and what a good result looks like.
Phase 1
02Prototype

Prototype

Build a small working version and test the idea with real examples.
Phase 2
03Pilot

Pilot

Try it with a limited group, check the quality and gather feedback.
Phase 3
04Production

Production

Harden the solution, connect it to your systems and release it with monitoring in place.
Phase 4
05Improve

Improve

Keep evaluating and refining as your data and needs change.
Phase 5
STRATEGY & ARCHITECTURE

Choosing the right approach

There is no single right way to add AI. We help you pick the simplest approach that meets your goals.

Use an existing AI service

API Integration

What it is:

Connect your product to a ready-made AI model through an API.

Best when:

You need to move quickly or the task is common, such as summarising or drafting.

Trade-offs:

Less control over behaviour, and data handling depends on the provider.

Customise with your data

Retrieval-Augmented Generation (RAG)

What it is:

Ground a model in your documents and rules so answers reflect your business.

Best when:

You need answers based on your own knowledge, with sources.

Trade-offs:

Needs well-organised data and ongoing evaluation.

Build a custom model

Task-Specific Training

What it is:

Train a model for a specific task using your own labelled data.

Best when:

The task is specialised and you have enough good-quality data.

Trade-offs:

Takes more time, data and expertise.

FREQUENTLY ASKED QUESTIONS

Frequently asked questions

Clear answers about how we design, build and deploy production AI products.

It covers planning the use case, preparing your data, building and testing the AI features, connecting them to your product and monitoring them after launch.
In many cases, yes. We can add AI features to an existing product through APIs without rebuilding the whole product.
We ground answers in your own content where possible, test against real examples, add guardrails and include human review where results matter. No AI system is perfect, so we design for checking and improving results.
We design around your requirements, including access control and which services can see your data, and we agree this with you before building.
Not always. Many useful AI features start from documents and information you already have, and we assess what you have during discovery.
Share your idea or problem through the contact form. We will discuss your goals and tell you honestly whether AI is the right fit and what a first step could look like.
PROJECT ENQUIRY

Have an AI idea you want to test?

Tell us what you want to achieve and we will help you decide whether AI is the right fit.

We will review your goals and provide an honest technical assessment.